Frequently asked questions
What is your return policy?
We accept returns in case you receive a wrong item or a defective product. To help us resolve your request quickly, please ensure the item is unused and kept in its original packaging. We kindly request you to record a clear unboxing video while opening your parcel, as this helps us process returns or replacements smoothly.
How long does shipping take?
Standard shipping takes 5 to 7 business days. Express shipping is available in select locations across Kerala with delivery in 2 to 4 business days.
Do you ship all over India?
Yes we ship to over 19,300 pincodes across India. Delivery times may vary depending on your location.
How can I track my order?
Once your order is shipped you will receive a tracking number via website. You can also contact our dedicated WhatsApp support team for real time help with tracking your order.
What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item please contact our WhatsApp support team within 48 hours of delivery with Unboxing video of the product. We will arrange a free replacement.